The Clear-Com of today has formed over the last 50 years. In fact, our employees come from different companies through acquisitions and mergers. Our offices in Cambridge and Montreal are linked to the acquisitions of Drake Electronics and TalkDynamics, respectively. When HME purchased Clear-Com in 2010, our biggest corporate change yet, it had not only expanded our presence in the San Diego area, but also added a world-class manufacturing capability within the company which had been lacking before that time. Most recently in 2016, Clear-Com acquired Trilogy Communications, based in Andover, Hampshire, UK, for its specialized matrix solutions that complement Clear-Com’s digital matrix portfolio. We are a company with exceptional people, at all these locations, who care deeply about what they do every day as part of the effort to bring the best solutions possible to our end users.
These incredible people who are our users – connecting them over hands-free and real-time communications system for doing their jobs with other people on the same mission. They are professionals from all walks of life, working on different projects or assignments, and based where the work takes them. They are also the people of Clear-Com, as they are at the center of our thoughts as we do what we do.
Their work environment and requirements may change often, but one thing that is constant is our dependability – of our products and services. The ability of our systems to work when it matters the most. We put our products through rigorous testing to ensure they work in a variety of different use cases. We offer extensive and ongoing training to new and existing users. Our customer service support is staffed by the best people in the industry, in terms of their skills, knowledge, experience and commitment to customers.
There is another group of people who are pivotal to our ability to serve these users – our Global Network of Channel Partners and Rental Partners. Even from the very beginning, the Clear-Com business has always depended on dealers and distributors to market its products in assigned regions and territories. We offer them access to a large set of highly-demanded intercom brands and support, and in return, they provide us their commitment, time, and local expertise and language. Our extended Partner network and our people worldwide are truly the pillars of Clear-Com, and without them, we would be not the company we are today.